We provide you with the strategic insight needed to boost Customer Experience (CX) performance, lead organisational change, and assess operational performance standards.  

Our range of training services is applicable to a broad spectrum of organisational requirements, spanning courses in leadership development, customer service, sales, performance improvement and marketing. Training is delivered via an integration of classroom and eLearning formats. Online training is deployed through our academy, or through client learning management system (LMS). 

Consulting

We help isolate the areas most critical to your organisational performance, prioritise opportunities and create the strategies to act on them. One such area could be your clientele: what do your customers really think? How does that affect your performance? Our CX research can unlock crucial customer experience insights, providing greater focus on the areas your customers care about the most. 

Changing times create the potential for instability yet also present opportunities. Effective change management is an essential component of organisational success. We help you plan, launch and manage organisational change. 

Consulting

Leadership Talent Development

Leadership capability is arguably the key determinant of organisational success, given that leaders develop, implement and review strategy, and create the culture that supports their strategies. Developing Leaders is our mission, which we have been doing effectively for more than 30 years.

Our leadership development process is structured, engaging, applied, and results-driven. We can tailor our programs to accommodate new and experienced leaders across all functional silos.

Developing your leaders is a privilege, which we take seriously.

Leadership Development

Training and Education

We provide blended training solutions for effective talent development, spanning Leadership, Business Planning, Customer Experience, Customer Communication, Financial, Operational, Continuous Improvement, and more.

We also provide Service Advisor, Parts Management, and Service Management training for the automotive, commercial vehicle, agricultural, construction and mining industry sectors.

Talk to us about managing and administering your talent development functions.

Training and Education

Training Administration

Are you running your own Learning Management System (LMS) but don’t have the time or resources to administer it?  Our Learning Management System Coordinators can develop processes that fit the unique workflows of your organisation.

We offer a powerful and flexible platform—Boyle Academy—which can be customised and adapted to the unique needs of your business, whether it's for LMS, performance management, or employee engagement. Capable of providing learning options for up to 20,000 employees, Boyle Academy is simple to use for students and administrators alike.

Training Administration

Do you need Boyle Consulting's help?