Boyle Consulting regularly conducts research into customer behaviour trends and what experience customers are looking for from a service provider.

Employee Engagement Survey:

Key findings for leaders


This research summarises our review of 26 Australian mechanical workplaces to establish what team members say about their work environment.

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Service Customer Experience:

Service Retention Survey


Boyle Consulting asked Managers the best ways to increase customer service retention. You can discover the findings by downloading the below report.

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Sales Customer Experience:

New Vehicle Sales Index


Boyle Consulting discovered some surprising insights relating to the purchasing and buying habits of new vehicle customers. Download the report below.

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