Boyle Consulting regularly conducts research into customer behaviour trends and what experience customers are looking for from a service provider.

Employee Engagement Survey:Key findings for leaders

This research summarises our review of 26 Australian mechanical workplaces to establish what team members say about their work environment.


Service Customer Experience: Service Retention Survey

Boyle Consulting asked Managers the best ways to increase customer service retention. You can discover the findings by downloading the below report.


Sales Customer Experience:New Vehicle Sales Index

Boyle Consulting discovered some surprising insights relating to the purchasing and buying habits of new vehicle customers. Download the report below.


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