{"id":79508,"date":"2019-03-05T13:32:12","date_gmt":"2019-03-05T13:32:12","guid":{"rendered":"http:\/\/dev.boyleconsulting.com.au\/wordpress\/?page_id=79508"},"modified":"2022-08-01T10:30:04","modified_gmt":"2022-08-01T00:30:04","slug":"training-education","status":"publish","type":"page","link":"https:\/\/boyleconsulting.com.au\/services\/training-education\/","title":{"rendered":"Training and Education"},"content":{"rendered":"

[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”5″ bottom_padding=”5″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column width=”1\/1″][vc_tabs][vc_tab title=”Instructional design” tab_id=”1552024106-1-531553737793028″][vc_custom_heading]Instructional design<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text]We help you create<\/span> training materials and learning experiences that make an impact on your team members, your customers and your bottom line. Whether we adapt your existing materials and processes, incorporate content from our extensive library, or work with you to create something new, our team of qualified designers and coaches make it as easy as A-B-C-D.<\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image media=”1784″ media_width_percent=”80″][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab title=”Online learning” tab_id=”1552025786629-2-31553737793028″][vc_custom_heading]Online learning<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”5\/6″][vc_icon position=”right” icon=”fa fa-laptop2″ icon_color=”color-154014″ size=”fa-5x”]Modern, engaging and targeted eLearning content, deployed to our Learning Management System (LMS) or yours. \u00a0Choose to tailor our off-the-shelf products, or engage our instructional designs to create a unique learning experience that has a measurable impact.<\/span>[\/vc_icon][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab title=”Blended” tab_id=”1552025854011-2-11553737793028″][vc_custom_heading]Blended<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”5\/6″][vc_icon position=”right” icon=”fa fa-layers3″ icon_color=”color-154014″ size=”fa-5x”]Increase flexibility and convenience over how and when people participate in training by incorporating a mix of instructor based, online and virtual training components to your programs. \u00a0 We specialise in blending these training components to create learning experiences that are truly engaging and effective.<\/span>[\/vc_icon][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab title=”Responsive” tab_id=”1552025900665-3-71553737793028″][vc_custom_heading]Responsive<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”5\/6″][vc_icon position=”right” icon=”fa fa-phone2″ icon_color=”color-154014″ size=”fa-5x”]Don\u2019t have access to a computer? \u00a0Need to watch a simulation or get step-by-step instructions? \u00a0Give your team more options about how and when they learn. Our Learning Management Systems are modern, highly responsive, and optimised for your mobile device.<\/span>[\/vc_icon][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab title=”Learning Management System” tab_id=”1552025939349-4-01553737793028″][vc_custom_heading]Learning Management System<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”2\/3″][vc_column_text]From international manufacturers to local organisations, we have a Learning Management System to fit your needs. \u00a0Simple to use with custom branding options<\/span>.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_button button_color=”accent” radius=”btn-circle” border_width=”0″ link=”url:%2Ftraining-administration%2F|title:Header%20%7C%20Training%20Administration|target:%20_blank|”]Training Administration[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][\/vc_tabs][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ el_id=”ourprograms”][vc_column width=”1\/1″][vc_custom_heading]Our Programs<\/span><\/p>\n

<\/div>\n

[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column width=”1\/2″][vc_accordion][vc_accordion_tab title=”Leadership” tab_id=”1554676688-1-64″][vc_column_text]Organisations, departments and teams need leaders that can clearly communicate the vision and goals of an organisation and engage with their people to inspire positive activity.<\/p>\n

Boyle Consulting\u2019s Leadership Training builds the competencies of existing and emerging leaders by exploring the required skills and mindset of today\u2019s leader.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Business Planning Training” tab_id=”1554676688-2-98″][vc_column_text]Successful business results rarely happen by accident. There is usually a plan supporting the success.<\/p>\n

Boyle Consulting\u2019s Business Planning Training provides a proven process to build relevant, practical plans in real time. Setting the vision and goals, identifying market opportunities and understanding the competition help formulate a plan to meet these opportunities.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Interpersonal Skills” tab_id=”1554679868315-2-2″][vc_column_text]Business is about people. The ability to connect and build strong mutually beneficial relationships sets the foundation for success. \u00a0From essential communication skills (questioning, listening, responding) to understanding and appreciating, personality differences (DISC \u2013 Directing, Influencing, Supporting and Contemplating, Myers-Briggs Type Indicator, etc.) our training provides practical tools and tips for frontline people through to Senior Managers.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Customer Experience (CX)” tab_id=”1554679890395-3-2″][vc_column_text]Customer Experience Training covers the essentials for exceeding expectations, as well as customer satisfaction, retention and loyalty<\/span>.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Customer Communications” tab_id=”1554679949391-4-2″][vc_column_text]This training addresses all aspects of customer communications from telephone contact, face to face, greeting, universally safe things to say, questioning and managing conflict.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Marketing” tab_id=”1554680031599-5-9″][vc_column_text]Marketing Training encourages two eyes on the voice of the customer, and one on the competition. It builds on the traditional 4P\u2019s (price, product, promotion and place) to embrace contemporary issues such as customer relationship management, database, electronic digital mail (EDM), internet presence and other promotional means.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][vc_column width=”1\/2″][vc_accordion][vc_accordion_tab title=”Financial” tab_id=”1554680058703-6-31554680280279″][vc_column_text]With our partners, our Financial Training modules cover basic accounting for non-accountants through to advanced financial management, tax, fraud, succession and financial planning.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Operational” tab_id=”1554680083308-7-21554680280279″][vc_column_text]Because operation and IT can strongly impact customer experience, we have extensive operational modules based on our on-site consulting learnings over many years and operations.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”5S” tab_id=”1554680105739-8-31554680280279″][vc_column_text]Our modules provide a deep dive into what 5S (Sort, Set in Order, Shine, Standardise, and Sustain) is and how to implement and sustain it across a large organisation or network.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Selling Skills” tab_id=”1554680133532-9-21554680280279″][vc_column_text]The ability to sell products and services is a key competence in any organisation. Our sales training takes a consultative approach to fully understand the customer\u2019s needs, relevant solutions and how to manage concerns.<\/p>\n

To be effective, sales people need to be organised in setting clear goals, planning their territories and prioritising their time.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Project Teams” tab_id=”1554680161119-10-61554680280279″][vc_column_text]This training teaches participants how to harness the power of \u2018project teams\u2019. \u00a0It covers how to set them up and processes to manage and sustain them to achieve top results.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Continuous Improvement” tab_id=”1554680184988-11-91554680280279″][vc_column_text]This training explains what continuous improvement is, its benefits, and how to implement an effective continuous improvement process from fishbone to data collection, analysis and action. \u00a0We explain Plan, Do, Check, Act (PDCA).[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/6″][\/vc_column][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”2\/3″][vc_custom_heading text_size=”h3″ text_weight=”300″ text_color=”color-prif”]Depending on your needs and goals, Boyle Consulting can design, develop and implement an educational solution.[\/vc_custom_heading][vc_separator][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/1″][vc_column_text text_lead=”yes”]We design, develop and deliver learning experiences to meet identified gaps, redesign and\/or deliver existing client-owned training content. Boyle Consulting\u2019s team of qualified instructional designers and trainers will make it as easy as A-B-C-D to create impactful learning experiences that engage and inspire.[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/1″][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/1″][vc_single_image media=”1784″ media_width_percent=”75″ alignment=”center”][vc_tabs][vc_tab tab_id=”1554430451-1-761554773344809″ title=”A”][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading]Analyse the Need<\/span>[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”2\/3″][vc_column_text]Whether it be a training needs analysis, job\/task breakdown, competency audit or compliance requirement, Boyle Consulting will work with you to define the business need and identify metrics to ensure success.<\/p>\n

Next, our subject matter experts and yours will partner to gather existing resources, define learning outcomes and map competencies to make sure we know what needs to be taught, to whom, with what intended outcome. At this stage we\u2019ll make decisions about what approach will have the biggest impact, be it online, face-to-face or a blended training approach.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/3″][vc_single_image media=”81255″ media_width_percent=”65″][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab tab_id=”1554690636909-4-91554773344809″ title=”B”][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading]Blueprint and Design<\/span>[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”2\/3″][vc_column_text]This is where the creativity kicks in. Boyle Consulting\u2019s team of instructional designers have all stood in front of classrooms, in coaching sessions and on-the-job and know all-too-well what engages (and disengages) learners.<\/p>\n

At this point, you\u2019ll see storyboards and prototypes. We\u2019ll map scenarios and design immersive online experiences. You\u2019ll provide feedback, select a \u2018look and feel\u2019 and help ensure we\u2019re capturing the essence of your team, organisation and\/or customer.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image media=”81256″ media_width_percent=”55″][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab tab_id=”1554690734314-4-71554773344809″ title=”C”][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading]Create the Solution<\/span>[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”2\/3″][vc_column_text]Our training factory shifts into full production mode. Boyle Consulting\u2019s graphics designers, videographers, photographers, eLearning developers and training instructors will take the blueprint and create a solution. At defined review points we\u2019ll partner to make modifications, and conduct pilot sessions and incorporate feedback.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image media=”81257″ media_width_percent=”70″][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab tab_id=”1554691521490-4-41554773344809″ title=”D”][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading]Deliver<\/span>[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”2\/3″][vc_column_text]When we\u2019re done, you\u2019ll have a unique learning experience, ready to be deployed online or delivered by facilitators, guaranteed to engage your team, inspire change and impact your customers, employees,
\nand\/or bottom line.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image media=”81259″ media_width_percent=”80″][\/vc_column_inner][\/vc_row_inner][\/vc_tab][\/vc_tabs][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/1″][vc_empty_space][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading]Benefits of a blended approach to training<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”1\/3″][vc_icon icon=”fa fa-laptop-phone” icon_color=”accent” size=”fa-3x” title=”Flexibility and efficiency”]Complex topics can be presented in the classroom, while knowledge-based components are available online. Increase flexibility and convenience over how and when people participate in training.<\/span>[\/vc_icon][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_icon icon=”fa fa-wallet” icon_color=”accent” size=”fa-3x” title=”Cost-effectiveness”]Efficiently and quickly deliver training to a broader audience. Get bite-sized learning when the opportunity allows. Limit non-productive travel time and enhance the power of face-face sessions.<\/span>[\/vc_icon][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_icon icon=”fa fa-gears2″ icon_color=”accent” size=”fa-3x” title=”Customisation”]Choose from a range of core products for cost-effective and early access, or work with the team to create customised courses that reflect your workplace policies, culture and specific needs.<\/span>[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”2″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column width=”1\/1″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column width=”1\/2″][vc_single_image media=”81260″ media_width_percent=”100″][\/vc_column][vc_column width=”1\/2″][vc_column_text text_lead=”yes”]We have an in-house team of professional instructional designers, eLearning developers, graphic designers, photographers and videographers, who specialise in the online and mobile training needs of organisations. \u00a0Whether it be to reduce time out of the workplace, to bring learning opportunities to team members in remote or rural areas, or to simply realise your digital learning strategy, the Boyle Consulting team can work with you to design a solution tailored for your team.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column width=”1\/1″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column width=”1\/2″][vc_empty_space][vc_custom_heading text_size=”h3″ text_weight=”300″ text_color=”color-prif”]Do you need Boyle Consulting’s help?[\/vc_custom_heading][vc_empty_space empty_h=”2″][\/vc_column][vc_column width=”1\/2″][vc_empty_space][vc_button button_color=”accent” radius=”btn-circle” border_width=”0″ link=”url:http%3A%2F%2Fboyleconsulting.com.au%2Fcontact%2F|title:Contact|target:%20_blank|”]Get in touch[\/vc_button][vc_empty_space empty_h=”2″][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”5″ bottom_padding=”5″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column width=”1\/1″][vc_tabs][vc_tab title=”Instructional design” tab_id=”1552024106-1-531553737793028″][vc_custom_heading]Instructional design[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text]We help you […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":82130,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"acf":[],"yoast_head":"\nTraining and Education | Boyle Consulting<\/title>\n<meta name=\"description\" content=\"Parts, Sales & Service Training for the automotive, commercial vehicle, agricultural equipment and mining equipment industry sectors.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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