We help businesses align their culture to their strategy.
We are trusted by global manufacturers and distributors to develop their leadership and shape their culture.
Culture influences everything in an organisation.
At Boyle Consulting, we work with leaders to align their culture with their strategic goals. This involves engaging team members to work together constructively in the interest of safety and providing customers with great experiences.
Our general approach is outlined below:
Customer Retention
CX and Operating Standards Development, Review and Improvement
We have many years of experience developing, launching and reviewing operating standards in frontline customer experience and in operational areas. We work with you to define critical, measurable and auditable standards, important to your customers, quality and efficiency for operational consistency across networks. Our standards have formed the basis of individual and group rewards and incentive programs.
